Shipping Policy

Shipping Policy for www.istylei.com
Effective Date: 01.01.2025

Thank you for shopping with www.istylei.com. We are committed to delivering your orders quickly and safely. Below is our shipping policy to provide you with all the information regarding shipping options, processing times, and costs.

1. Shipping Methods and Delivery Times

We offer various shipping options to ensure your order arrives as quickly as possible. Delivery times are estimates and may vary depending on factors such as your location and the shipping method selected.

  • Standard Shipping: Delivery Time: 5–7 business days
  • Expedited Shipping: Delivery Time: 2–3 business days
  • Express Shipping: Delivery Time: 1 business day

Note: Delivery times may be impacted by holidays, weather conditions, or other unforeseen circumstances.

2. Shipping Costs

Domestic Orders:

  • Shipping costs for domestic orders vary based on the shipping method chosen at checkout and the destination address.
  • Free standard shipping on orders over 50(domestic only).

International Orders:

  • Shipping costs for international orders depend on the destination country.
  • Customs duties and taxes may apply depending on the local regulations of the destination country and are the responsibility of the customer. These costs will be displayed during checkout.

3. Order Processing Time

  • Orders are typically processed and shipped within 1–2 business days of receiving payment.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

4. Shipping Restrictions

  • We currently ship to the following countries: [List of countries or regions].
  • Some items may be restricted or unavailable for shipping to certain locations. We will contact you to make alternate arrangements if this applies to your order.
  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package on the shipping carrier’s website.

6. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once the order has been delivered to the shipping address provided.
  • If your package is lost or stolen after delivery, we recommend contacting the carrier directly.
  • For carrier-confirmed delivery issues, please contact our customer service team at info@istylei.com for assistance.

7. Shipping to Multiple Addresses

We currently do not support shipping to multiple addresses for a single order. If you wish to ship to different addresses, please place separate orders for each address.

8. Address Accuracy

Please ensure that your shipping address is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses.

If you entered an incorrect address after placing an order, please contact us immediately at info@istylei.com so we can try to make corrections before the order is shipped.

9. Customs and Import Duties (International Orders)

For international shipments, customs duties, taxes, or fees may be charged by your country’s customs department upon arrival. These charges are the responsibility of the customer and are not included in the shipping costs paid at checkout.

For further information, we recommend checking with your local customs office.

10. Contact Us

If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team:

Thank you for choosing www.istylei.com. We appreciate your business and strive to deliver your order with care and efficiency!